Student Services
Our Student Services Team are located behind the receptions of DMH in Nottingham and the main campus building in London. They offer support, information, advice and guidance for all Confetti students.
Here to help
Nottingham:
Call: 0115 952 2075
Email: studentservices@confetti.ac.uk
London:
Call: 0203 034 5650
Email: studentserviceslondon@confetti.ac.uk
We aim to respond to voice messages within 24 hours and emails within 48 hours.
Advice and Pastoral Support
Our SST office is open daily 8.30am – 6pm where you can arrange an appointment or if a member of the team is available, see them there and then. Our team is available to help with general enquiries, but can also offer information on specific areas of support, including:
- Crisis Support
- Hardship Applications
- Signposting
- Confidential Support
This list is by no means exhaustive, and Student Services can discuss support available through Confetti, Nottingham Trent University and other agencies, where appropriate.
Information, Advice and Guidance
Our Information, Advice and Guidance officer is available on site to give you quality advice including help and advice from external bodies, throughout your Confetti journey. You can access help with:
- CV building
- Progression advice
- Finance support and signposting
- Employability
You can also access specific support via the NTU Employability Team.
Confidential support
If you are struggling with anything and would like to talk about it then Confetti offers a confidential support service. You can either meet face to face or get advice online.
Either drop into Student Services to book an appointment or contact us directly at studentservicesreferrals@confetti.ac.uk. Please note the content of your disclosure will be kept confidential except in the following circumstances:
- Where information given is indicating risk of abuse
- Where there is a serious perceived risk of harm to you or to others
- Where you give consent to breach confidentiality, for example if you would like us to make a referral to a permanent counsellor or set up a joint tutorial
- Where there are definite plans in place to harm yourself
- When the staff member is in need of support or guidance from their supervisor
- If records are demanded by the courts
Safeguarding
Confetti is committed to the support and protection of children and vulnerable adults. Detailed and rigorous policies are in place to support all students in achieving their potential.
The Designated Senior Person for safeguarding at Confetti is Emma Talbot, to whom any queries can be directed. Full policy documentation is available on request.
Our Safeguarding team
Emma Talbot
Designated Safeguarding Lead
Natalie Brewster
Deputy Safeguarding Lead
Lee Callen
Safeguarding Officer
Hannah Sisson
Safeguarding Officer
Rebecca Machin
Safeguarding Officer
Lynsey McCall
London Student Services Manager
Information on Complaints and Appeals appears in the HE Student Handbook. To make a complaint you should talk to your tutor or course leader in the first instance. To make a formal complaint contact complaints@confetti.ac.uk.